Ektron offers an exciting and highly rewarding career opportunity at a very high level. If you are challenged by change, excited by new opportunities, and thrive to seek new solutions - we're interested in hearing from you!
Ektron is looking for a Digital Marketing Specialist to join our team in Nashua, NH. The Digital Marketing Specialist will play a key role in the development & implementation of our digital marketing strategy, website management & optimization, content development, and digital experience management.
The Managed Services Support Engineer is part of a team chartered to support Ektron's Managed Services and Managed Cloud offerings providing high service availability to our customers. The position requires the right blend of technical depth, breadth, experience and process awareness to handle the day-to-day responsibilities of these offerings. A positive attitude and the ability to deal with ambiguity in a fast paced environment are essential in this role. Good organizational skills and self-discipline are also required.
Ektron, a leader in Web Content Management and Customer Experience Management Solutions, is seeking an energetic and self-motivated Technical Consultant to work on pre-sales projects in our fast-paced Sales organization. Candidates should enjoy working in a dynamic team environment, have a desire to work on cutting-edge technologies, proven technical skills combined with strong business acumen, and an enthusiasm to learn and succeed.
Ektron, Inc. is seeking a highly skilled,
extremely motivated, passionate, and experienced Project Manager to join our team.
This individual must be able to steward a
project from conception through deployment, and serve as both a client partner
and an internal team leader. The ideal candidate has experience in managing
external software development/implementation projects. Major
responsibilities include daily client management and project coordination with
Ektron’s Professional Services team.
The Tier 1 Technical Support Engineer is part of Ektron support team who primary objective is to provide front line technical support for Ektron's customers. The position requires a focus on customer service, technical troubleshooting, and outstanding communications skills. A positive attitude and the ability to quickly triage issues are essential in this role. Good organizational skills multitasking and self-discipline are also required.
The Technical Support Tier 2 Engineer is part of a close knit team that supports Ektron's customers. The position requires balancing customer service, technical troubleshooting, and communications skills to handle the day-to-day delivery of technical assistance to Ektron's customers. Skills essential to this role include the ability to multitask in a fast paced environment while maintaining a positive attitude. Good organizational skills and self-discipline are also required.
The head of Hosting Operations is responsible for the strategy, daily management and administration of Ektron's Managed Services, Managed Cloud, and SAAS operations. This position requires a strong executional leader with extensive experience in systems management, deployment and SAAS or hosted infrastructure. A knowledge of and ability to do capacity, cost and disaster planning is a must. Knowledge of security, ongoing hosting operations and incident management is also required. Responsibilities include strategic planning, cost planning, Data Center Operations, Incident and Problem Management, Service Level Management, Enterprise Scheduling and Critical Business Process Planning and Execution. Key elements of the Vice President of Hosting Operations role are working with executive management and engineering team to deploy 7x24x365 applications and to develop, implement, and monitor services, policies, and procedures which satisfy internal standards and contractual requirements. The role requires prior operational management experience as well as experience interacting with customers to manage through issues with a high degree of professionalism, attentiveness and urgency.